Category: Miscellaneous
Fatwa#: 39678
Asked Country: United States

Answered Date: Feb 19,2018

Title: Questions not being responded.

Question

Asalamualikum. For some odd reason, you brothers don’t like answering my questions.. I’ve made separate individual accounts as well sometimes. You brothers don’t like answering them nor do you even reply atleast giving a reason to why. If the question is too complex you could mention that. If your not ready to put it on a public domain you can mention that. Atleast reply and say something privately to my email, if not the site. I don’t understand what type of a Darul iftaa you guys are running, but you guys should be more respectable to the questioner. This is why people don’t like asking scholars anything. These same questions that I’ve asked you, I’ve asked local scholars only to be shun away. If I’ve said anything disrespectful, I apologize. However, I would like some sort of reply to my questions. Jazakallahukhairan.

Answer

In the Name of Allah, the Most Gracious, the Most Merciful.

As-salāmu ‘alaykum wa-rahmatullāhi wa-barakātuh.

Respected brother in Islam,

We take note of your frustration and sincerely apologise to you for the inconvenience caused. We try our level best to answer questions posted to us. We are actually thankful to people giving us the opportunity to serve them for the pleasure of Allah. We do not know the reason your questions were not answered. However, our system has an auto response that advises to re submit your question if it is not answered. That is due to our quota system and other administrative issues of answering questions. For example, recess period etc.

Jazakallah Khayra for expressing your concern to us. You may forward your queries to admin@daruliftaa.net. We will attend to your queries to the best of our ability.

We request your pious duas.

And Allah Ta’āla Knows Best

[Mufti] Huzaifah Deedat

Admin-Darul Iftaa

Checked and Approved by,
Mufti Ebrahim Desai.

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